Exchanges & Shipping


Exchange Policy


Store Credit

Eligible items may be exchanged for  Store Credit 15 days after ship date. To be eligible for a Store Credit , your item must be unused and in the same condition that you received it. 

Sale Items

Discounted or sale items are ineligible for exchanges. Sales are final

Exchanges 

We exchange items if they are defective or damaged NOT SIZING ERROR. If you need to exchange it for the same item, send us an email  at thechipmunkchronicles@gmail.com

Full priced items may be exchanged within 30 days of ship date received (free from makeup, deodorant, stains or wear).

In the event your order is not correct (Incorrect product or size) , please contact us.


Shipping 

Please allow 6-12 business days for order processing . We are not responsible for any lost,stole or damaged shipments. The buyer assumes all responsibilities of claiims made with the shipping carrier.

In the event your order is not received within 15 business days, send us an email at

thechipmunkchronicles@gmail.com